Refund Policy
If you need to make a return, please review your item(s) upon delivery. Retain packaging if you are considering a return. If there is an issue with your order, contact us at info@4artpartners.com with an email within two (2) days of receipt. If you receive a damaged, defective, or incorrect item, we’ll make it right. Once an item has shipped, cancellation is not possible.
To be eligible for a return within the 48 hours from receiving the order, your item must have be unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@4artpartners.com.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.